At Greeway book we strive to ensure your complete satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your order, we offer a straightforward refund and return policy. Please review the following details:

Refund Policy:

05-Day Money-Back Guarantee:

We stand behind the quality of our products and offer a 05-day money-back guarantee on eligible items. If you are dissatisfied with your purchase within 05 days of receiving it, you may request a refund.

Conditions for Refund:

To qualify for a refund, the item must meet the following conditions:

– It must be in its original condition.

– The product packaging should be unopened and undamaged.

– All accessories, manuals, and any free items received with the purchase must be included.

Refund Process:

To initiate the refund process, please contact our customer service team via Whatsapp at +923278251197. Provide your order number, reason for the refund, and any relevant details.

Once your refund request is approved, we will guide you through the return process and provide you with a return shipping label.

Please note that original delivery charges are non-refundable.

Refund Timeframe:

Refunds will be processed within 2 business days after we receive the returned item.

The time it takes for the refund to reflect in your account may vary based on your payment method.

Return Policy:

Return Eligibility:

You may request a return within 5 days of receiving your order.

Returns are accepted for items with manufacturing defects, shipping damages, or if the wrong item was received.

Conditions for Return:

To qualify for a return, the item must meet the following conditions:

– It must be in its original condition.

– All packaging, accessories, manuals, and free items must be included.

– Returns due to manufacturing defects or shipping damages may require photographic evidence.

Return Process:

To initiate the return process, please contact our customer service team at [email protected] Provide your order number, details of the issue, and, if required, photographic evidence.

Once your return request is approved, we will guide you through the return process.

Return Timeframe:

Returns will be processed within 2 business days after we receive the returned item.

Replacement items or refunds will be issued based on the nature of the return.

Note:

GreeWay Book reserves the right to refuse a refund or return if the conditions outlined above are not met.

We value your trust in GreeWayBook. If you have any questions or concerns, please don’t hesitate to contact our customer service team. Thank you for choosing us for your book-buying needs.